NobelGuide Problems?
Dr. M. comments:
NobelGuide: Well I was one of the first few to use and buy it. It is a great program and almost indispensable when I am planning to place implant, multiple or single unit.
However, the problems that I have found over the year plus of use are many.
First, support is a huge issue. You have to call the centre in Loma Linda(?) to get help. The problem is it is impractical to do during office hours.
Second, it is very difficult, if not impossible, to eliminate scatter from the CT if you have restoration adajecent to the site of implant placement.
Third, the turn around time is too long. When I purchased the program, I was assured a 2 week turn around, now I wait a minimum of 3 weeks upto 5 sometimes. I am definitely going to have this issues addressed at the World Conference in Vegas.
Anyone else face similar problems? Any suggestions?